Eventix – Privacy Policy

Effective Date: October 4, 2025
Last Updated: October 4, 2025

This Privacy Policy explains how Eventix (“Eventix,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you access or use our website, mobile applications, and related services (“Platform”). By using the Platform, you consent to the practices described below.

We collect information you voluntarily provide, including:

• Name
• Email address
• Phone number (if applicable)
• Billing and payment details
• Account login information
• Information submitted through our contact form
• Any details you provide when purchasing tickets or contacting support

When you use the Platform, we automatically collect:

• IP address
• Device information
• Browser type
• Operating system
• Pages viewed and usage activity
• Cookies and similar tracking technologies
• Approximate location data (based on IP)

Event organizers (“Organizers”) may provide information about your ticket purchase or event attendance. Organizers are responsible for ensuring the accuracy and lawful collection of such data.

Eventix uses your information to:

• Process ticket purchases and payments
• Create and manage your account
• Deliver tickets and order confirmations
• Provide customer service and respond to inquiries
• Improve and secure the Platform
• Communicate updates, changes, or relevant notices
• Detect, investigate, and prevent fraud or misuse
• Comply with legal obligations

We do not sell personal information.

We may share personal information only in the following circumstances:

We share the necessary details about your ticket purchase with the Organizer of the event you are attending. Organizers use this information to manage attendance, verify entry, and communicate event-related updates. Organizers operate independently and may have their own privacy policies.

We share data with trusted third-party vendors who perform functions for us, such as:

• Payment processors
• Hosting providers
• Security services
• Email and communication tools
• Analytics providers

These providers are permitted to use your data only to perform services on our behalf.

We may disclose information if required by:

• Law, regulation, or legal process
• Government authorities
• To protect the rights, safety, or security of Eventix, users, or the public

If Eventix undergoes a merger, acquisition, sale, or restructuring, personal information may be transferred as part of the transaction.

We use cookies and similar technologies to:

• Enable Platform functionality
• Maintain user sessions
• Analyze traffic and performance
• Improve user experience

You can disable cookies in your browser settings, but some features may not function properly.

We use administrative, technical, and physical safeguards to protect personal information. However, no online service can guarantee complete security. You use the Platform at your own risk.

We retain personal information only for as long as necessary to:

• Provide services
• Fulfill legal, accounting, or reporting requirements
• Resolve disputes
• Enforce agreements

When information is no longer needed, we securely delete or anonymize it.

Eventix does not knowingly collect personal information from children under 13 years of age. If we learn that information has been collected from a child under 13, we will delete it promptly.

You may update your account information at any time by logging into your Eventix account.

You may opt out of promotional emails by using the “unsubscribe” link included in those communications. Transactional emails related to purchases cannot be opted out of.

The Platform does not respond to browser-based “Do Not Track” signals.

Our Platform may link to external websites or services. Eventix is not responsible for the privacy practices or content of third-party sites. You should review their privacy policies before using them.

Organizers may collect additional information from you. Eventix is not responsible for how Organizers use or share personal data. Please consult the privacy policies of the relevant Organizer for more information.

We may update this Privacy Policy at any time. Changes take effect when posted. Continued use of the Platform constitutes acceptance of the updated Policy.

For privacy-related questions or requests, please contact Eventix exclusively through our website’s contact form. This is our official method for handling all privacy inquiries.